Data Controllers: Melinda Moraes Schuh & Stefan Latanowski (both independently registered with the ICO).

Please note our website contains links to other websites which are outside of our control and are not covered by this notice. We are not responsible for data which you provide through any linked websites.

Relevant information about our clients is collected and retained for the purpose of delivering our service in line with our independent professional legal obligations. A record of our client’s information is only created once a formal session has been carried out. Any paper records are locked away securely and any electronic records are held on a password protected electronic device with each file individually password protected too.

The information we collect and hold about our clients include: consent and contraindication forms including personal information (e.g. name, date of birth, names of parents/guardians/carers, contact details and address), any assessment records and reports generated by others shared by our clients. Clients must let us know as soon as possible in writing if any of their information needs to be amended. 

The information we collect is confidential. We will not share any of this information without our clients consent. However, please note there may be situations in which we are legally obligated to share information. We do not sell our clients details to any third parties.

Information will be kept for no longer than is necessary in line with our independent professional obligations. Clients have the right to access their records. This needs to be done in writing to us with proof of identity. In the event of a breach of data security we would notify our clients and the ICO immediately. 

Clients have the right to withdraw their informed consent from our service at any time which must be done immediately in writing to us. Clients have the right to lodge complaints with a supervisory authority if deemed necessary.

If you have any further questions about how we use your information please click here to contact us.